---
agentTools:
  projectIndex: https://dev.hostfully.com/llms.txt
---

# Place inquiry on hold

Places an inquiry on hold. The holds lasts 24h by default, but can be changed in agency's settings

# OpenAPI definition

```json
{
  "openapi": "3.0.1",
  "info": {
    "title": "Hostfully API",
    "license": {
      "name": "Apache 2.0",
      "url": "https://www.hostfully.com/"
    },
    "version": "v3.0.1"
  },
  "externalDocs": {
    "description": "Hostfully Documentation",
    "url": "https://dev.hostfully.com/v3.0/reference"
  },
  "servers": [
    {
      "url": "https://sandbox-api.hostfully.com"
    }
  ],
  "security": [
    {
      "JWT-Authentication": []
    },
    {
      "Agency-API-key": []
    }
  ],
  "paths": {
    "/api/v3.3/leads/{leadUid}/put-on-hold": {
      "post": {
        "tags": [
          "Leads"
        ],
        "summary": "Place inquiry on hold",
        "description": "Places an inquiry on hold. The holds lasts 24h by default, but can be changed in agency's settings",
        "operationId": "putLeadOnHold",
        "parameters": [
          {
            "name": "leadUid",
            "in": "path",
            "required": true,
            "schema": {
              "type": "string"
            }
          }
        ],
        "responses": {
          "200": {
            "description": "OK",
            "content": {
              "*/*": {
                "schema": {
                  "$ref": "#/components/schemas/LeadApi3SingleResourceResponseLeadApiV3_1Dto"
                }
              }
            }
          }
        }
      }
    }
  },
  "components": {
    "schemas": {
      "LeadGuestInformationForCreationApiV3Dto": {
        "required": [
          "email"
        ],
        "type": "object",
        "properties": {
          "firstName": {
            "type": "string",
            "description": "Replaced with 'HIDDEN' if api caller has no access to see lead's personal and confidential information"
          },
          "lastName": {
            "type": "string",
            "description": "Replaced with 'HIDDEN' if api caller has no access to see lead's personal and confidential information"
          },
          "address1": {
            "type": "string",
            "description": "Replaced with 'HIDDEN' if api caller has no access to see lead's personal and confidential information"
          },
          "address2": {
            "type": "string",
            "description": "Replaced with 'HIDDEN' if api caller has no access to see lead's personal and confidential information"
          },
          "zipCode": {
            "type": "string",
            "description": "Replaced with 'HIDDEN' if api caller has no access to see lead's personal and confidential information"
          },
          "city": {
            "type": "string",
            "description": "Replaced with 'HIDDEN' if api caller has no access to see lead's personal and confidential information"
          },
          "state": {
            "type": "string",
            "description": "Replaced with 'HIDDEN' if api caller has no access to see lead's personal and confidential information"
          },
          "countryCode": {
            "type": "string",
            "description": "Replaced with null if api caller has no access to see lead's personal and confidential information",
            "enum": [
              "AF",
              "AL",
              "DZ",
              "AS",
              "AD",
              "AO",
              "AI",
              "AG",
              "AN",
              "AR",
              "AM",
              "AW",
              "AU",
              "AT",
              "AZ",
              "BS",
              "BH",
              "BD",
              "BB",
              "BY",
              "BE",
              "BZ",
              "BJ",
              "BM",
              "BT",
              "BO",
              "BA",
              "BW",
              "BR",
              "BN",
              "BG",
              "BF",
              "BI",
              "BQ",
              "KH",
              "CM",
              "CA",
              "CV",
              "KY",
              "CF",
              "TD",
              "CL",
              "CN",
              "CX",
              "CC",
              "CO",
              "KM",
              "YT",
              "CG",
              "CD",
              "CK",
              "CR",
              "CI",
              "HR",
              "CU",
              "CW",
              "CY",
              "CZ",
              "DK",
              "DJ",
              "DM",
              "DO",
              "EC",
              "EG",
              "SV",
              "GQ",
              "ER",
              "EE",
              "ET",
              "FJ",
              "FI",
              "FK",
              "FO",
              "FR",
              "GF",
              "GA",
              "GM",
              "GE",
              "DE",
              "GH",
              "GI",
              "GR",
              "GL",
              "GD",
              "GU",
              "GT",
              "GN",
              "GW",
              "GY",
              "GP",
              "HT",
              "VA",
              "HN",
              "HK",
              "HL",
              "HU",
              "IS",
              "IN",
              "ID",
              "IR",
              "IQ",
              "IE",
              "IL",
              "IT",
              "JM",
              "JP",
              "JO",
              "KZ",
              "KE",
              "KI",
              "KP",
              "KR",
              "KW",
              "KG",
              "LA",
              "LV",
              "LB",
              "LC",
              "LS",
              "LR",
              "LY",
              "LI",
              "LT",
              "LU",
              "MO",
              "MQ",
              "MK",
              "MG",
              "MW",
              "MY",
              "MV",
              "ML",
              "MT",
              "MH",
              "MR",
              "MU",
              "MX",
              "FM",
              "MD",
              "MC",
              "MN",
              "MS",
              "MA",
              "MZ",
              "MM",
              "ME",
              "NA",
              "NR",
              "NP",
              "NL",
              "NC",
              "NZ",
              "NI",
              "NE",
              "NG",
              "NU",
              "NF",
              "NO",
              "OM",
              "PK",
              "PW",
              "PA",
              "PG",
              "PS",
              "PY",
              "PE",
              "PF",
              "PH",
              "PL",
              "PN",
              "PT",
              "PR",
              "QA",
              "RO",
              "RU",
              "RW",
              "KN",
              "WS",
              "RE",
              "PM",
              "SH",
              "ST",
              "SM",
              "SA",
              "SN",
              "RS",
              "SC",
              "SL",
              "SG",
              "SX",
              "SK",
              "SI",
              "SB",
              "SO",
              "ZA",
              "ES",
              "LK",
              "SR",
              "SJ",
              "SZ",
              "SE",
              "CH",
              "SY",
              "TC",
              "TW",
              "TJ",
              "TZ",
              "TH",
              "TG",
              "TO",
              "TT",
              "TN",
              "TR",
              "TM",
              "TV",
              "UG",
              "UA",
              "AE",
              "GB",
              "JE",
              "IM",
              "US",
              "UY",
              "UZ",
              "VC",
              "VU",
              "VE",
              "VN",
              "VG",
              "VI",
              "WF",
              "EH",
              "YE",
              "YU",
              "ZM",
              "ZW"
            ]
          },
          "passportId": {
            "type": "string",
            "description": "Replaced with 'HIDDEN' if api caller has no access to see lead's personal and confidential information"
          },
          "passportCountryCode": {
            "type": "string",
            "description": "Replaced with null if api caller has no access to see lead's personal and confidential information",
            "enum": [
              "AF",
              "AL",
              "DZ",
              "AS",
              "AD",
              "AO",
              "AI",
              "AG",
              "AN",
              "AR",
              "AM",
              "AW",
              "AU",
              "AT",
              "AZ",
              "BS",
              "BH",
              "BD",
              "BB",
              "BY",
              "BE",
              "BZ",
              "BJ",
              "BM",
              "BT",
              "BO",
              "BA",
              "BW",
              "BR",
              "BN",
              "BG",
              "BF",
              "BI",
              "BQ",
              "KH",
              "CM",
              "CA",
              "CV",
              "KY",
              "CF",
              "TD",
              "CL",
              "CN",
              "CX",
              "CC",
              "CO",
              "KM",
              "YT",
              "CG",
              "CD",
              "CK",
              "CR",
              "CI",
              "HR",
              "CU",
              "CW",
              "CY",
              "CZ",
              "DK",
              "DJ",
              "DM",
              "DO",
              "EC",
              "EG",
              "SV",
              "GQ",
              "ER",
              "EE",
              "ET",
              "FJ",
              "FI",
              "FK",
              "FO",
              "FR",
              "GF",
              "GA",
              "GM",
              "GE",
              "DE",
              "GH",
              "GI",
              "GR",
              "GL",
              "GD",
              "GU",
              "GT",
              "GN",
              "GW",
              "GY",
              "GP",
              "HT",
              "VA",
              "HN",
              "HK",
              "HL",
              "HU",
              "IS",
              "IN",
              "ID",
              "IR",
              "IQ",
              "IE",
              "IL",
              "IT",
              "JM",
              "JP",
              "JO",
              "KZ",
              "KE",
              "KI",
              "KP",
              "KR",
              "KW",
              "KG",
              "LA",
              "LV",
              "LB",
              "LC",
              "LS",
              "LR",
              "LY",
              "LI",
              "LT",
              "LU",
              "MO",
              "MQ",
              "MK",
              "MG",
              "MW",
              "MY",
              "MV",
              "ML",
              "MT",
              "MH",
              "MR",
              "MU",
              "MX",
              "FM",
              "MD",
              "MC",
              "MN",
              "MS",
              "MA",
              "MZ",
              "MM",
              "ME",
              "NA",
              "NR",
              "NP",
              "NL",
              "NC",
              "NZ",
              "NI",
              "NE",
              "NG",
              "NU",
              "NF",
              "NO",
              "OM",
              "PK",
              "PW",
              "PA",
              "PG",
              "PS",
              "PY",
              "PE",
              "PF",
              "PH",
              "PL",
              "PN",
              "PT",
              "PR",
              "QA",
              "RO",
              "RU",
              "RW",
              "KN",
              "WS",
              "RE",
              "PM",
              "SH",
              "ST",
              "SM",
              "SA",
              "SN",
              "RS",
              "SC",
              "SL",
              "SG",
              "SX",
              "SK",
              "SI",
              "SB",
              "SO",
              "ZA",
              "ES",
              "LK",
              "SR",
              "SJ",
              "SZ",
              "SE",
              "CH",
              "SY",
              "TC",
              "TW",
              "TJ",
              "TZ",
              "TH",
              "TG",
              "TO",
              "TT",
              "TN",
              "TR",
              "TM",
              "TV",
              "UG",
              "UA",
              "AE",
              "GB",
              "JE",
              "IM",
              "US",
              "UY",
              "UZ",
              "VC",
              "VU",
              "VE",
              "VN",
              "VG",
              "VI",
              "WF",
              "EH",
              "YE",
              "YU",
              "ZM",
              "ZW"
            ]
          },
          "adultCount": {
            "type": "integer",
            "description": "In case it is not supplied, the default value of 1 will be assumed",
            "format": "int32"
          },
          "childrenCount": {
            "type": "integer",
            "description": "In case it is not supplied, the default value of 0 will be assumed",
            "format": "int32"
          },
          "petCount": {
            "type": "integer",
            "description": "In case it is not supplied, the default value of 0 will be assumed",
            "format": "int32"
          },
          "infantCount": {
            "type": "integer",
            "description": "In case it is not supplied, the default value of 0 will be assumed",
            "format": "int32"
          },
          "riskScore": {
            "maximum": 100,
            "minimum": 0,
            "type": "integer",
            "description": "Declared departure datetime in property's timezone by the guest on the pre arrival form.",
            "format": "int32"
          },
          "email": {
            "type": "string",
            "description": "Replaced with 'HIDDEN' if api caller has no access to see lead's personal and confidential information"
          },
          "secondaryEmail": {
            "type": "string",
            "description": "Replaced with 'HIDDEN' if api caller has no access to see lead's personal and confidential information"
          },
          "phoneNumber": {
            "type": "string",
            "description": "Replaced with 'HIDDEN' if api caller has no access to see lead's personal and confidential information"
          },
          "cellPhoneNumber": {
            "type": "string",
            "description": "Replaced with 'HIDDEN' if api caller has no access to see lead's personal and confidential information"
          },
          "flightNumber": {
            "type": "string"
          },
          "reasonForTrip": {
            "type": "string"
          },
          "willHaveParty": {
            "type": "boolean"
          },
          "willHaveVisit": {
            "type": "boolean"
          },
          "preferredCurrency": {
            "type": "string",
            "enum": [
              "USD",
              "EUR",
              "GBP",
              "CAD",
              "JPY",
              "INR",
              "MYR",
              "AUD",
              "KES",
              "MXN",
              "HKD",
              "NZD",
              "CHF",
              "BRL",
              "CLP",
              "COP",
              "PEN",
              "ARS",
              "UYU",
              "VEF",
              "CNY",
              "THB",
              "KRW",
              "IDR",
              "SGD",
              "TWD",
              "AED",
              "ZAR",
              "CZK",
              "DKK",
              "DOP",
              "SEK",
              "BGN",
              "ILS",
              "NOK",
              "RON",
              "RUB",
              "PHP",
              "VND",
              "HUF",
              "IKR",
              "PLN",
              "PYG",
              "TRY",
              "GTQ",
              "VUV",
              "JOD",
              "SAR",
              "EGP",
              "TTD",
              "MAD",
              "CVE",
              "BBD",
              "AWG",
              "BHD",
              "NONE"
            ]
          },
          "preferredLocale": {
            "type": "object",
            "properties": {
              "language": {
                "type": "string"
              },
              "displayName": {
                "type": "string"
              },
              "country": {
                "type": "string"
              },
              "variant": {
                "type": "string"
              },
              "script": {
                "type": "string"
              },
              "unicodeLocaleAttributes": {
                "uniqueItems": true,
                "type": "array",
                "items": {
                  "type": "string"
                }
              },
              "unicodeLocaleKeys": {
                "uniqueItems": true,
                "type": "array",
                "items": {
                  "type": "string"
                }
              },
              "displayLanguage": {
                "type": "string"
              },
              "displayScript": {
                "type": "string"
              },
              "displayCountry": {
                "type": "string"
              },
              "displayVariant": {
                "type": "string"
              },
              "extensionKeys": {
                "uniqueItems": true,
                "type": "array",
                "items": {
                  "type": "string"
                }
              },
              "iso3Language": {
                "type": "string"
              },
              "iso3Country": {
                "type": "string"
              }
            }
          },
          "arrivalLocalDateTime": {
            "type": "string",
            "example": "2026-04-20T11:52:36"
          },
          "departureLocalDateTime": {
            "type": "string",
            "example": "2026-04-20T11:52:36"
          }
        },
        "description": "Ignored for BLOCK type of a lead"
      },
      "LeadApi3SingleResourceResponseLeadApiV3_1Dto": {
        "type": "object",
        "properties": {
          "lead": {
            "$ref": "#/components/schemas/LeadApiV3_1Dto"
          }
        }
      },
      "LeadApiV3AssigneeDto": {
        "type": "object",
        "properties": {
          "uid": {
            "type": "string"
          },
          "type": {
            "type": "string",
            "enum": [
              "EMPLOYEE",
              "OWNER",
              "AGENT"
            ]
          }
        }
      },
      "LeadApiV3_1Dto": {
        "type": "object",
        "properties": {
          "uid": {
            "type": "string"
          },
          "propertyUid": {
            "type": "string"
          },
          "agencyUid": {
            "type": "string"
          },
          "checkInZonedDateTime": {
            "type": "string",
            "description": "Check in datetime with the timezone offset",
            "format": "date-time"
          },
          "checkOutZonedDateTime": {
            "type": "string",
            "description": "Check out datetime with the timezone offset",
            "format": "date-time"
          },
          "checkInLocalDateTime": {
            "type": "string",
            "example": "2026-04-20T11:52:36"
          },
          "checkOutLocalDateTime": {
            "type": "string",
            "example": "2026-04-20T11:52:36"
          },
          "status": {
            "type": "string",
            "enum": [
              "BLOCKED",
              "NEW",
              "ON_HOLD",
              "CLOSED",
              "PENDING",
              "PENDING_APPROVED",
              "DECLINED",
              "BOOKED",
              "CANCELLED",
              "IGNORED",
              "DUPLICATE",
              "SAMPLE"
            ]
          },
          "type": {
            "type": "string",
            "enum": [
              "INQUIRY",
              "BOOKING_REQUEST",
              "BLOCK",
              "BOOKING"
            ]
          },
          "source": {
            "type": "string",
            "enum": [
              "HOSTFULLY_UI",
              "HOSTFULLY_DBS",
              "HOSTFULLY_API",
              "HOSTFULLY_LINKED",
              "HOSTFULLY_OWNER_PORTAL",
              "HOSTFULLY_ICAL",
              "DIRECT_HOMETOGO",
              "DIRECT_BOOKINGDOTCOM",
              "DIRECT_AIRBNB",
              "DIRECT_VRBO",
              "DIRECT_HVMI",
              "DIRECT_REDAWNING",
              "DIRECT_GOOGLE"
            ]
          },
          "channel": {
            "type": "string",
            "description": "Represents the list of known channels in Lead API V3. This enum may be extended with additional values in API versions.API Clients must gracefully handle unmapped or unexpected entries with fallback or defaulting strategy to ensure safe behavior",
            "enum": [
              "HOSTFULLY",
              "AIRBNB",
              "BOOKING_COM",
              "VRBO",
              "HVMB",
              "GOOGLE",
              "FIND_RENTALS",
              "FLATAWAY",
              "GOLIGHTLY",
              "HOMADS",
              "TRIP_ADVISOR",
              "VACAYMYMAY",
              "STAYMENTITY",
              "GETAWAYGOGO",
              "EVERYSTAY",
              "REDAWNING",
              "MISTERBNB",
              "WHIMSTAY",
              "KOPA",
              "OWNERDIRECT",
              "B0ARDING",
              "TRAVELSTAYTION",
              "BNBFINDER",
              "LODGELOVERS",
              "LAKE",
              "MINISTAYS",
              "TRAMONA",
              "NEXTPAX",
              "RENTALS_UNITED",
              "HOUFY",
              "VRASIO",
              "STAYNEARN",
              "BLUEGROUND",
              "ANYSTAY",
              "STAY",
              "CREWDOGS"
            ]
          },
          "bookedUtcDateTime": {
            "type": "string",
            "example": "2026-04-20T11:52:36"
          },
          "externalBookingId": {
            "type": "string"
          },
          "notes": {
            "type": "string",
            "description": "Replaced with 'HIDDEN' if api caller has no access to see lead's personal and confidential information"
          },
          "extraNotes": {
            "type": "string",
            "description": "Replaced with 'HIDDEN' if api caller has no access to see lead's personal and confidential information"
          },
          "assignee": {
            "$ref": "#/components/schemas/LeadApiV3AssigneeDto"
          },
          "metadata": {
            "$ref": "#/components/schemas/LeadMetadataApiV3Dto"
          },
          "guestInformation": {
            "$ref": "#/components/schemas/LeadGuestInformationForCreationApiV3Dto"
          },
          "referrer": {
            "type": "string"
          },
          "unitUid": {
            "type": "string"
          }
        }
      },
      "LeadMetadataApiV3Dto": {
        "type": "object",
        "properties": {
          "createdUtcDateTime": {
            "type": "string",
            "example": "2026-04-20T11:52:36"
          },
          "updatedUtcDateTime": {
            "type": "string",
            "example": "2026-04-20T11:52:36"
          },
          "creationCircumstances": {
            "type": "string",
            "description": "Optional type defining what process created the lead.",
            "enum": [
              "IMPORTED_FROM_CSV",
              "CREATED_WHILE_CHANNEL_ON",
              "IMPORTED_UPON_CHANNEL_CONNECTION"
            ]
          }
        }
      }
    },
    "securitySchemes": {
      "JWT-Authentication": {
        "type": "apiKey",
        "description": "OAuth Access Token",
        "name": "Authorization",
        "in": "header"
      },
      "Agency-API-key": {
        "type": "apiKey",
        "description": "API Key",
        "name": "X-HOSTFULLY-APIKEY",
        "in": "header"
      }
    }
  },
  "x-readme": {
    "explorer-enabled": true,
    "proxy-enabled": true
  },
  "_id": {
    "buffer": {
      "0": 105,
      "1": 224,
      "2": 200,
      "3": 46,
      "4": 203,
      "5": 214,
      "6": 155,
      "7": 54,
      "8": 243,
      "9": 179,
      "10": 137,
      "11": 100
    }
  }
}
```