Getting Started with the Hostfully API 2.0

This page will help you get started with Hostfully. You'll be up and running in a jiffy!

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Welcome to the Hostfully API Version 2

This API is always under development. If you need help with implementing the API for your system, please contact our professional services contact us and we'll help you with your project.

If you notice the docs are out of date or are unclear, please don't be shy about clicking the "Suggest Edits" link! We're working to keep these docs up to date, however sometimes we get behind – and we'd love your help.

Prerequisites

Access to the Hostfully API is granted to users with Premium accounts, or to organizations being part of the Hostfully Preferred Partners group. If you need to upgrade your account to Premium level, you can do so from the page Agency Settings > Account Upgrade tab. If you want to apply to be a preferred partner, you can do so by sending an email to [email protected]

Authentication

Authentication requires an API key, which can be acquired from your Agency Settings page. You will need to include your key in every request made to the API.

The API key has have to be provided as an HTTP request header called X-HOSTFULLY-APIKEY.

Sandbox vs Production

API development will always have to start on our sandbox. Once you feel that you got things under control, just send us a note and we'll enable your access to production. Testing
the APIs on the dev portal here will only work with a sandbox api key.

Rate Limit

The Hostfully API allows 1,000 calls within a 1 hour window per calling client (per api key).

HTTP Headers and Response Codes

Use the HTTP headers in order to understand where the application is at for a given rate limit, on the method that was just utilized. The HTTP headers to monitor are the following:

x-ratelimit-limit: the rate limit ceiling for that given endpoint
x-ratelimit-remaining: the number of requests left for the 15 minute window

When hitting the rate limit, please pause your code for 1 hour and retry the call.

API returns standard error codes:

400 - Bad request (parameters or payload issue)
401 - Unauthorized
403 - Forbidden
404 - Resource not found
405 - Method not allowed
409 - Conflict (usually an issue with the data, logical conflict)
429 - Rate limit

Result Pagination

If the result is too big, and not all are displayed, you can paginate through it to get all the results.

For example: v2/properties?agencyUid={}&offset=20&limit=20

Blacklisting

If a client application abuses the rate limits, it will be blacklisted. Blacklisted client apps are unable to get a response from the Hostfully API. If you or your application has been blacklisted and you think there has been a mistake, you can email us at [email protected] to request assistance.

Support, Feedback and CVD

Please feel free to report issues or bugs by sending emails to [email protected]. If you want to send us API feature requests, you can do so from UserVoice.

Using the API as a Hostfully Partner

Partner Listing on the Integration Zone

In order to get started with an integration, a partner needs to first get their organization
listed on the Hostfully Integration Zone page. In order to first get your organization listed on
the Integration Zone, please email [email protected]

Once listed on our Sandbox server, your organization will show on the page
https://sandbox.hostfully.com/integrations.jsp

Here’s an example of an integration listed on that page:

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An integration is activated by simply toggling the ON/OFF buttons.

Creating a Sandbox account

You can create a sandbox account from the following page:
https://sandbox.hostfully.com/onboarding/agency/wizard/signup.jsp?pl=PREMIUM

Once you get to the payment page, just keep the provided test credit card number and fill out
the other fields to create the account. No payment is required.

Important note about API key usage

Note that if you create a Premium account on the Sandbox server, you will see an API key
provided on the Agency Settings page. Do not use this API key to connect to the API. Instead,
please use the partner API key that was provided to your organization when you were
accepted as a partner organization.

Using the API with a Hostfully Premium account

If you signed up as a Premium account, you will find your API key on your Agency Settings
page (https://platform.hostfully.com/agency.jsp).

Creating a Sandbox account

You can create a sandbox account from the following page:
https://sandbox.hostfully.com/onboarding/agency/wizard/signup.jsp?pl=PREMIUM

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Once you get to the payment page, just keep the provided test credit card number and fill out
the other fields to create the account. No payment is required. The API key for testing on the
Sandbox server will be available on the Agency settings page at
https://sandbox.hostfully.com/agency.jsp

Testing on Sandbox

The Hostfully Developer Center provides a testing sandbox, allowing developers to initially test
the API calls without writing any code.

  1. On the API documentation interface, select an API and click on the Try It button
  2. Enter your API key and click Enter - this will send the API call. If the API requires some
    data, just enter them in in the fields in the form.
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Related resources:

  1. Hostfully API Guide

  2. Some API examples

  3. FAQs on Hostfully APIs

  4. Exporting data through the Hostfully API